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Shipping & Returns

Shipping Information
For those of you who are overseas and want to order, we can send almost the Worldwide.
Fox Outboard Store in cooperation with shipping companies like FedEx, EMS and other International courier.

  • Orders are usually shipped in approximately 2 business days of payment receipt.
  • Any courier service can take an additional 3 business days to arrive at locations.
  • Orders containing more than one item will ship in one packages.
  • Once your order is shipped you will receive an email with your tracking information.

Delivery
We available for two type of shipment :

  •     Air freight Delivery   estimate for   7 - 14 days
  •     Ocean / Sea freight Delivery  estimate for 14 - 21 days

Drop Ship
We available for Drop shopping . We will drop ship and send you tracking of all shipment to your clients. 

Return Policy
Title and risk of loss pass to the customer upon tender of the shipment to the carrier. If the product is damaged in transit, the customer must file claim with the carrier. Fox Outboard Store will accept returns for shipping damage.

If a product arrives defective or become defective during its warranty period the customer must notify Fox Outboard Store within 10 days of receipt, Fox Outboard Store will arrange with the customer to exchange or receive a refund for the product, return shipping charges paid by Fox Outboard Store.

Orders that result in a return for any other reason, e.g. wrong item ordered, refusal, etc., Fox Outboard Store will be pay it. Such returns must be in new condition with original packaging.

Before returning any product, contact Fox Outboard Webstore Service by phone or by email. Returns are handled through a Return Material Authorization ("RMA") procedure. Fox Outboard Store will issue the customer an RMA number, which must accompany the return shipment.

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